Ordering Information

How to order?

1.1 Browse the collection by clicking on ‘Fabrics’ or 'Haberdashery', and use the categories on the sub-headers such as 'Cotton Shirting' or 'Buttons' as well as the filter bar on the left to find specific items you are looking for.

1.2 If you know what you are looking for, you may also type the name or design of the item into the search bar which is always accessible on the top right corner of the screen.

1.3 You may also select the currency of choice for payment on the top right corner of the screen

1.4 
We use Paypal, one of the longest established companies in eCommerce world wide and you can choose to pay in Singapore, US, Euro, Great Britain and Australian currency. If you do not have a Paypal account, you still can pay with your Visa or Mastercard. You have to click on the "Don't have a PayPal account" button in order to be directed to a form where you can enter your credit info. 

1.5 We will normally process your order in 1-2 business days. For clothing, we normally ship within 7 to 10 business days
 

Shipping Class and Schedule
 
​2.1 We ship internationally. Shipping within Singapore is free. International shipping will be charge depend on the location of the buyer, total weight purchase, and the type of class chosen to be deliver. The amount of the shipping will be calculated automatically when you select your country and the class chosen during check out.

2.2 We have 4 classes of shipping for you to choose.
 
2.2.1 TNT Shipped internationally, Transit time can range from 2 to 3 days to 5-6 days depending on location. Max weight is 30kg. For order more than 30kg, please contact us.

2.2.2 UPS Shipped to Malaysia, Taiwan, China and USA. Transit time is 2 to 3 days. Max weight is 30kg, For order more than 30kg, please contact us.

2.2.3 Singpost Airmail Shipping will be by Singapore Postal system and max weight of 2kg only. Parcel will be send by registered mail and a tracking number will be given to you after the item is shipped. For some countries, registered mail will not be possible subject to Singapore postal regulation. In that case, advise will be given and approval seek before we shipped. See transit time for Airmail.

2.2.4 Singpost Surface Mail Shipping will be by Singapore Postal system
 and max weight of 2kg only. Parcel will be send by registered mail and a tracking number will be given to you after the item is shipped. For some countries, registered mail will not be possible subject to Singapore postal regulation. In that case, advise will be given and approval seek before we shipped. See transit time for Surface Mail

2.2.5 
Transit time are in working days for delivery to Capital Cities. Any delay at the custom is beyond our control and any inconvenience is regretted. If for any reasons you have not received delivery within the given days, please contact us. 

 
Order Acceptance
 
3.1 We reserve the right to improve, alter or modify designs without prior notification. All sizes are approximate. Colours shown on the site are intended as a guide only.
 
 
3.2 Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions in How to Cancel and Order.
 
3.3 Non-acceptance of an order may be a result of one of the following: 
 
3.3.1. The product you ordered being unavailable from stock 
 
3.3.2. Our inability to obtain authorisation for your payment 
 
3.3.3. The identification of a pricing or product description error 
 
3.3.4. You not meeting the eligibility to order criteria set out in the main Terms and Conditions
 

Cancellation, Refunds and Exchanges
 
4.1 Please see Terms and Conditions para 6


Courses
 
5.1 Please note once payment is received for your enrollment of the course, cancellation is not allowed. However postponement may be allowed under special circumstances at the discretion of HST management.

5.1.1 In case where by the students for the particular course is not sufficent to start a class, we reserved the right to postpone the course date or combine classes if necessary. 
 
5.2 Please bring along booking confirmation/payment details to the class for reference.

5.3 Kindly be punctual. Please arrive at least 15mins in advance as classes will start right on time.

5.4 Please have your meals before the class.